Meet The Founder and CEO
The Hon. Victor Dominello,
A leader in trusted digital government and identity. As NSW Minister for Customer Service and Digital Government and Minister for Digital, he built Service NSW into a single front door for more than 40 agencies, delivered one of the world’s first at scale digital driver licences achieving 85% adoption with 93% satisfaction ratings, and led statewide QR check ins, digital vaccine certificates and Dine & Discover for about 4.8 million people during COVID.
Our Story in Numbers
300+
Global Fellows Network
Fellows calibrating methodology, assessments, and Communities of Practice.
45
Countries
Fellows and partners across 45 countries.
20
Capabilities Tracked
FGX pathways for professionals, measuring 20 practitioner capabilities.
10
Communities of Practice
Peer-led communities advancing implementation and sharing evidence-based exemplars.
Why the Future Government Institute Exists
Governments worldwide face unprecedented transformation challenges. From AI to climate to cyber threats, the pace of change is accelerating. Citizens expect modern, user-centred services. But many governments lack the capability to deliver.
The problem isn't technology. It's capability. Governments invest in the latest systems but struggle to implement them. They hire consultants but lack structured pathways to build internal expertise. They announce transformation programmes but can't measure progress or prove outcomes to citizens and stakeholders.
The Future Government Institute exists to solve this. We provide independent assessment that measures capability, G3 Ready certification that proves readiness, and Communities of Practice that connect practitioners to build capability together. We are the movement from paper to agentic government — from G0 to G4.
The FGX Rating System is an independent standard for government digital capability, calibrated by our Fellows. It measures where organisations and individuals sit from G0 (paper) to G4 (agentic), with G3 marking G3 Ready status.
FGX is not another framework. It's a rating that shows exactly where capability sits against a global standard. Organisational assessments measure 45 indicators across Leadership, Human Experience, and Trust. Individual assessments measure 20 Gov 3.0 Capabilities through the FGX Capability Platform. Both provide independent, globally comparable results that turn abstract transformation into measurable capability.
G3 Ready is an FGI credential for individuals and organisations that reach an average of 3.0 or higher on the FGX scale, calibrated by our Fellows. Because FGI sells no technology and takes no vendor commissions, the standard stays independent of commercial interests.
The FGX Rating System is the foundation that binds all Institute offerings together. It's the standard against which capability is measured, the pathway through which it's developed, and the benchmark that marks progress.