Five Levels of Capability, One Global Standard
The FGX Rating System measures digital government capability across five distinct levels, from G0 (paper-based) to G4 (AI-native). Developed with 250 Fellows across 45 countries and grounded in real-world government transformation, FGX provides the first vendor-neutral, evidence-based rating that governments and practitioners worldwide can trust. Whether you're assessing individual capability across 20 Government 3.0 competencies or organisational readiness across 45 indicators, FGX shows exactly where you stand today.
G3 Ready marks the critical threshold, the capability level required for Government 3.0 transformation. Reach this standard as an individual and earn your FGX G3 Certified credential. Achieve it as an organisation and become FGX G3 Certified Organisation. Both certifications provide independently verified proof of readiness that stakeholders, partners, and governments recognise globally. The rating doesn't just measure where you are, it shows the pathway forward.
Paper-Based
Paper forms, stamps, and filing cabinets. Citizens queue at offices for every transaction with little transparency or choice. Government controls the process end-to-end and people are passive recipients, not participants.
Web-Based
Websites and online forms digitise paper processes. Citizens can download forms, submit applications, and access information 24/7. Each agency still runs its own systems, so services are more convenient but remain siloed and transactional.
Platform-Based
Mobile apps and social media open two-way communication. Citizens can ask questions, give feedback, and interact across multiple channels. Service design and UX improve, but journeys are still fragmented across departments with no true single front door.
Unified & Trusted
Unified platforms and shared data create one trusted front door to government. Interfaces and APIs connect agencies behind the scenes, so citizens experience seamless, life-event-based services. Government shifts from owning data to stewarding it, with trust, privacy, and security built into the architecture.
AI-Native
AI agents and advanced analytics anticipate needs before citizens make a request. Services activate automatically—major life events trigger support, eligibility checks, and wrap-around services. Decisions become real-time and predictive, but only work if governed by strong, transparent trust frameworks.
From Paper to Intelligence: The Five Stages
The FGX Capability Platform
The integrated platform that turns assessment into action. Measure where you stand on the G0 to G4 scale, build capability with structured pathways, and prove readiness with FGX G3 certification for individuals and organisations.
Prove Readiness. Build Capability. Earn Trust.
FGX G3 Certified Organisation status provides independently verified proof that your agency has achieved Government 3.0 capability across Leadership, Human Experience, and Trust. The assessment identifies capability gaps and provides a clear transformation roadmap. Certification signals credibility to stakeholders, attracts top talent, and positions your organisation as a leader in modern service delivery. Unlike vendor assessments, FGX certification is backed by 250 Fellows across 45 countries and maintained by the independent Future Government Institute, a credential governments worldwide recognise and trust.
Build Capability. Prove Readiness.
FGX G3 Certified status validates your Government 3.0 capability across 20 Gov 3.0 Capabilities with an independently recognised credential. The assessment provides personalised learning pathways and tracks your progress in real time. Certification differentiates you in competitive hiring, positions you for leadership roles, and connects you to a global network of 250 Fellows across 45 countries. Unlike vendor training badges, FGX certification is maintained by the independent Future Government Institute, a credential that governments and agencies worldwide recognise and value.
Confirm Readiness. Reduce Risk.
FGX Project Assessment validates your transformation project's readiness across Leadership, Human Experience, and Trust (SPRITE framework) before you launch. This quick pre-project check evaluates initiatives with 3-15 people and 3-24 month timelines using the proven G0-G4 scale. The assessment identifies project risks and capability gaps early, provides targeted recommendations for strengthening weak areas, and confirms your team has the foundations needed for successful delivery. Projects scoring G3 Ready (average 3.0 or higher) demonstrate alignment with Government 3.0 best practice and readiness for complex transformation work.
FGX For Industry Partners
Validate Solutions. Align to Government Standards. Win with Capability.
Industry Partners use the FGX Rating System to validate their solutions, technologies, and teams against the same capability standards governments measure. Certifying your leaders as FGX G3 Certified and aligning your offerings to the G0 to G4 framework positions you ahead of competitors who cannot demonstrate Government 3.0 alignment. When governments assess vendors through a capability lens, FGX validation proves your solutions and teams meet the standard governments trust and recognise globally.
